FAQ

ORDERING AND PAYMENTS

Which Methods Of Payment Do You Accept?

We accept credit and debit cards, as well as other local European services. Please see our table below to view all of our accepted methods of payment.

CREDIT CARDS
visa mastercard american-express
DEBIT CARDS
visa mastercard

What Safeguards Are In Place To Secure My Transaction?

We take your privacy and security very seriously. We use SSL certification to secure our website, and your financial information. Our professional merchant account offers multiple layers of security, and your financial information is never stored on 99 Limited Editions’ servers. Our website is protected by WebTrust  

What Size Are The Artworks of 99 Limited Editions?

We offer different size formats and up to 3 size editions of each from Silver up to Platinum. The specific size of each artwork is listed in the artwork description.

Can I Request A Custom Size at 99 Limited Editions?

Custom sizes are not possible. Our limited editions have a set size format and up to a maximum of three editions per artwork. The specific size and number of editions are listed in the artwork description.

Are The Sizes For Each Artwork Final, Or Will 99 Limited Editions Make Alternative Sizes Available At A Later Date?

99 Limited Editions has set the goal of protecting the investments each customer makes in their artwork. Our artists have also created each artwork with specific sizes in mind. For these reasons, we will never release alternative sizes to any artwork available in our collection.

Can I Order 99 Limited Edition Artwork For My Business?

Go to the "Corporate Services" page for more information and to contact one of our Art Advisors.

Do I Need To Frame My Limited Edition Artwork?

Our Limited Edition artwork comes framed in handcrafted, luxury Italian wooden frames with the option of either a: white, black, gold or silver framing.

House of 99 and 99 Limited Editions, What Is The Difference?

The 99 Brand is made up of two galleries: 99 Limited Editions and House of 99. House of 99 is not a standard gallery; we’re the first fine art house in the world. We offer original, one-of-a-kind artworks that are curated by our team to a museum-level standard from the well-known contemporary artists of our time. 99 Limited Editions specializes in highly collectible, original numbered limited editions and is solely catalogued by our advanced certification and catalogue system.

How Can I Be Sure My Artwork Is A Genuine Limited Edition?

When we say 99 Limited Editions we mean it. We developed our own highly secure authentication system, to protect our fine art and your investment. Go to The 99 Limited Editions Concept to learn more.

How Can I Find A 99 Limited Editions’ Authorized Dealer?

We are developing a network of 99 Limited Editions’ Authorized Dealers, go to Stores to find one near you.

Where Can I Get Advice On Choosing Art For My Home?

Our Art Advisors can give you expert advice on choosing the best artwork for your home, just give them a call.

SHIPPING AND DELIVERY

How Can I Track My Order?

Go to Track Order to get status updates on your delivery. You will need your order and tracking numbers. You can also contact our Art Advisors for assistance.

When Will My Order Be Ready?

Our artworks are made-to-order and this process takes 5 working days. Our delivery partner is FedEx and we have agreed on a cost effective and timely service. This means you will have your artwork within 8 – 10 working days from your order. For more info go to Delivery Information

Do I Have To Pay Any Import Duties Or Taxes?

We believe in totally transparent pricing, so the price you see in your shipping cart is the total cost. Your order page gives you a full price breakdown to show taxes, duties (if applicable), and shipping costs.

Can I Place An Order As A Gift?

If you wish to place an order as a gift, simply check the appropriate box to receive a gift recipent for that purchase. The recipient can still take advantage of the 99 Limited Editions’ 14-day money back guarantee.

Can I Ship To Another Address?

Yes, you can send to a shipping address that is different from your billing address.

Do You Ship Internationally?

We ship to most locations worldwide. Go to Delivery Information to see a full list of countries we can also deliver to. Before your order is complete, we also run a live check on your address to make sure it is within our delivery zones.

What If I Lose My Certificate Of Authenticity?

Each fine artwork from 99 Limited Editions comes with a certificate presented in an envelope with your artwork. If you have lost your certificate, then please contact our Art Advisors.