Delivery Information

Shipping Information

As part of House of 99's white glove service, shipment is complimentary. If you have any questions regarding shipping, contact us here.

5* Delivery Service

When you place an order with House of 99, we don’t just take your address and hand over your fine art to someone else. We track every step of the journey from the moment your art leaves our artists' studio or our personal storage facility until it arrives on your doorstep. Our delivery partner is FedEx to ensure secure and rapid delivery.

Packaging

Before your artwork is shipped, it is professionally packaged by either 99 or directly by the artist to minimize any chance of damage during transportation.

Insurance

You do not need to worry about this; each artwork has comprehensive insurance cover against any potential damages caused during transit.

Returns

We offer a 14-day satisfaction guarantee. Go to Return Policy for further details.

Delivery Times

You can expect delivery to commence 8 – 10 working days after your order is processed and will be notified if any special situation applies, such as it being made-to-order.

Tracking